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A fully packed collaborative experience with uninterrupted video conference, instant messaging and reliable recoding of your business communication.
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A fully packed collaborative experience with uninterrupted video conference, instant messaging and reliable recoding of your business communication.
Reliable voice communication is key to smooth business operations. We implement robust voice calling systems that ensure your conversations are uninterrupted with zero disturbance.
Cisco Unified Communications Manager (CUCM): We deploy Cisco Unified Communications Manager, a scalable, secure system that manages your voice, video, and messaging services.
Avaya PBX: Avaya PBX systems are a great alternative for small SMEs, providing a reliable voice communication solution with advanced features like call routing, voicemail, and conferencing.
Source your unified communication infrastructure from a list of vendors. We do not restrict our client to a single vendor, giving you flexibility to choose the best solution to your requirements.
Effective communication is the backbone of any business. We implement unified communication solutions that integrate voice, video, messaging, and collaboration tools into a single, cohesive platform. Our team works with industry-leading technologies from Cisco and Microsoft for efficient communication.
Video conferencing and unified messaging solutions that keep your team connected, whether they’re in the office, at home, or on a ride.
Cisco Webex: We set up and configure Cisco Webex to provide your team high-quality and secure video conferencing experience, stay connected to the new trends by using the generative AI feature in the Webex.
Cisco TelePresence Endpoints: Our Cisco certified experts install Cisco TelePresence endpoints in your meeting rooms. Telepresence endpoints allow you to run cloud based collaboration software’s like Webex and MS team.
Cisco Jabber: Install Cisco Jabber for your business, enable unified communication with instant messaging, voice, and video, all integrated into one application.
Microsoft Teams: We implement Microsoft Teams as your central hub for communication and collaboration. Integrated with Microsoft 365, Teams allows your staff to chat, hold video meetings, and share documents.
Microsoft 365 Integration: Integrate Microsoft Teams with Microsoft 365, so you can take full advantage of cloud-based file sharing, co-authoring, and other collaborative features. We handle the deployment and configuration, making it easy for your team to work together from anywhere.
Your contact center is the frontline of your business, where customer interactions take place every day. We implement Cisco’s industry-leading contact center solutions, UCCE (Unified Contact Center Enterprise) and UCCX (Unified Contact Center Express), for non interruptive
For large-scale contact centers handling thousands of customer interactions daily, we implement Cisco UCCE. This enterprise-level solution provides advanced features and scalability to support complex operations.
Comprehensive Contact Management: We configure UCCE to manage customer interactions across multiple channels, including voice, email, chat, and social media, ensuring a unified customer experience.
Intelligent Routing: Our UCCE experts route calls and messages intelligently, directing customers to the right agent or department based on their needs, ensuring faster resolution times.
Scalability & Flexibility: We implement UCCE with scalability in mind, making it sure that contact center can grow alongside your business, handling increasing call volumes and customer interactions.
For mid-sized contact centers, we implement Cisco UCCX, a robust solution with simplicity and ease of use.
Enhanced Customer Service: We deploy UCCX to streamline your customer service operations, enabling efficient call handling and improving agent productivity.
Integration with Cisco Collaboration: You can integrate UCCX with other Cisco collaboration tools, such as Cisco Jabber and Webex, to equip your agents all the resources they need to assist customers effectively.
Broken communication among the team can lead you to devastating business outcomes. Good communication is averse to it. Choose the good to be the best.
Integrated team messaging and high-quality voice and video calling help your team collaborate more effectively.
We migrate your existing users and integrate into new collaboration infrastructure without any loss of data.
Take your office communication with you wherever you go, doesn't matter you are inside your office, or on a remote location.
Switch to our VoIP services and significantly reduce your costs. Pay for what you really need, no additional or hidden charges.
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Perfect connectivity is key to smooth workflows, We make sure that each solution or advice we provides works optimally.
